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Privacy Policy

1. Introduction
Welcome to TechSafe NorthWest (“we,” “us,” “our”). We are committed to protecting your privacy and managing your personal information in a transparent, secure, and lawful manner. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.
By using our website or engaging our services, you agree to this policy.
 
2. Information We Collect
a. Information You Provide Voluntarily
We collect the personal information you choose to share, such as:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment / billing information (via third-party payment processors)

  • Business information (for business clients)

  • Communication content (e.g. emails, messages, support requests)

b. Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring/exit pages

  • Date/time stamps

  • Pages viewed and time spent

  • Device identifiers and usage data

We use cookies, web beacons, and similar technologies to collect this data. You can disable cookies via your browser settings, though some site features may not function properly.

3. How We Use Your Information
We may use your information for:

  • Providing, maintaining, and improving our services

  • Processing orders, payments, and fulfilling contracts

  • Communicating with you (e.g. service updates, support)

  • Marketing and promotional offers (if you opt in)

  • Analytics and usage tracking

  • Security, fraud prevention, and auditing

  • Complying with legal and regulatory obligations
     

4. How We Share Your Information
We may share your information with:

  • Service providers & subcontractors: who assist with payment processing, hosting, analytics, marketing, etc.

  • Legal or regulatory authorities: if required by law or to protect our rights

  • Business transfers: in connection with a merger, acquisition, or sale of assets (with notice)

  • With your consent: when you explicitly opt in

We do not sell your personal information to third-party marketing companies.

5. Data Security
We adopt reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only as long as necessary to:

  • Provide our services

  • Fulfill legal and tax obligations

  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

7. Data Breach Notification (Idaho)
Under Idaho law (Idaho Code § 28-51-104 et seq.), businesses must notify affected Idaho residents "as soon as possible" if their personal information is breached and misuse is likely. Centraleyes+2Lewis Brisbois+2Holland & Hart+2
If we discover a breach, we will:

  • Conduct a prompt investigation

  • Notify you in writing (via email, mail, or telephone)

  • Provide details about the breach and affected data

  • Take steps to mitigate harm

  • Notify relevant authorities if required

Notification may be delayed if law enforcement determines it would interfere with an investigation.

8. Your Rights & Choices
Depending on your location, you may have rights including:

  • Accessing your personal information

  • Correcting or updating your information

  • Deleting your information (subject to exceptions)

  • Opting out of marketing communications

To exercise these rights, contact us at the contact information below. We will respond within a reasonable time.

9. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn we’ve collected such information, we will delete it. If you believe we have collected data about a minor, please contact us.

10. External Links & Third-Party Services
Our website may contain links to third-party websites, apps, or services. We do not control their privacy practices. We encourage you to review their privacy policies when you leave our site.
Third-party services (like analytics, advertising, hosting) may collect data in accordance with their own policies.

11. International Data Transfers
If you are outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. We take steps to ensure that appropriate safeguards are in place.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our site and update the “Last updated” date. Your continued use after changes constitutes acceptance.

13. Contact Us
If you have questions or concerns about this policy, or want to exercise your rights, contact:

Techsafe NorthWest

techsafenorthwest@gmail.com
208 - 261 - 2092

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